Products & Projects

Flagship projects and product implementations across telecom operators, vendors, and TMF framework initiatives.

Digital BSS Transformation - Tier 1 Operator
Completed
Digital BSS Transformation - Tier 1 Operator
2023

Complete digital transformation of legacy BSS systems for a major telecom operator, implementing modern CRM, Order Management, and Product Catalog solutions.

18 months
Duration
25 members
Team Size
40% reduction in operational costs
Impact

Technologies Used:

TMF APIs
Microservices
React
Node.js
MongoDB
5G Service Catalog Platform
Completed
5G Service Catalog Platform
2022

Next-generation product catalog system enabling rapid 5G service creation, configuration, and deployment with real-time pricing and inventory management.

12 months
Duration
18 members
Team Size
300% faster service provisioning
Impact

Technologies Used:

TMF 620
Kubernetes
GraphQL
PostgreSQL
Redis
Omnichannel CRM Modernization
In Progress
Omnichannel CRM Modernization
2024

Unified customer experience platform integrating web, mobile, and call center channels with 360-degree customer view and AI-powered recommendations.

15 months
Duration
22 members
Team Size
45% improvement in customer satisfaction
Impact

Technologies Used:

Salesforce
AI/ML
Apache Kafka
Elasticsearch
Docker